Agilent vital stats
| • |
37,000 employee records |
| • |
24 months of historical, end-of-month employee data |
| • |
250 employee data elements |
| • |
1,000 computed metrics |
| • |
50 public reports |
Agilent’s usability study results on CENTRALHR
485 test scenarios by 50 end-users with a scale of 1 (worst) to 5 (best)
| Overall ease of use |
4.01 |
| Finding specific information |
3.86 |
| Understanding terminology |
4.03 |
| System performance |
3.69 |
| |
|
| Total average |
3.90 |
|
CASE STUDY
Agilent Technologies was spun of from Hewlett Packard in 1999 and is a leading provider of communications, electronics, and life science devices and solutions. The company’s 20,000 products are used in more than 120 countries.
The challenge
Agilent Technologies needed a human resources decision support application to optimize their human capital following their spin-off from Hewlett Packard (HP) in 1999. Their HR team was looking to deploy a solution which would give all managers a self-service capability, allowing them to better assess compensation equity among their staff, identify training needs, and move quickly from top-level performance summaries for their areas of responsibility down to the details on the individuals.
The solution
b-i had already been developing CENTRALHR, which allowed us to respond quickly to Agilent Technologies’ needs. Furthermore, centralhr’s flexibility and rapid application development capabilities meant that we were able to implement an enhanced HR application for Agilent Technologies in a very short period of time. Some of these enhancements include the capability for powerful multi-dimensional analysis, graphs, intuitive organizational charts, and a sophisticated adaptive algorithm resulting in “self-tuning” performance so that reports ran faster the more often they were used.
Clear return on investment
b-i began rolling out CENTRALHR at Agilent Technologies in May of 2002. Within 90 days, the system was managing HR data for all of their nearly 40,000 employees. Agilent Technologies has found that over 65% of their executives and officers are actively using the system, in addition to over 1,000 other users. Agilent Technologies has found that the ability for executives to service themselves and manage their workforce independently has dramatically improved.
Looking ahead
b-i continues to develop and enhance CENTRALHR through it’s client experiences, allowing them to request new functionalities in line with their business needs. Each client’s individual requests and requirements are analyzed and developed into innovative new functions within the software to be then circulated among our client base. Evolving the software in accordance with the market and internal business needs allow us to provide customized centralhr implementations for each client.
Thanks this ongoing investment in CENTRALHR, the solution for Agilent Technologies will continue to get better, faster, and easier to use.
|
